TotalEnergies' goal is to provide a quality service, through specific smart processes and tools to enable us to have the best possible service for our customers and the charging service users.
Our three levers of action to solve your infrastructure technical issues are:
- Our dedicated telephone platform staffed by professional advisers and technical support managers;
- Our supervision platform that enables us to operate maintenance with alert systems, remote operations and historical data;
- Our network of local mainteners to intervene quickly on your charging stations when needed.