FAQ

Main topics

Understanding my electric vehicle charging Paying for charging Charging on the TotalEnergies network Charging with TotalEnergies cards I am a professional and I wish to fit my site with electric chargers I am an individual and I would like to install a chargers at my home

What is Smart Charging?

Which charger do I use for my charging session? Should I do a normal or high-power charge?

What sockets are fitted on the chargers operated by TotalEnergies?

How long will it take to fully charge my EV?

Why is the power received by my EV lower than the expected power?

What are the different types of electric charger?

What are the different charge modes?