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General Terms and Conditions of Use (GTCU)

Welcome to the address (hereinafter « Website »). By using the Website, you acknowledge that you have read, understood and accepted, without limitation or reservation, this document (hereinafter « General Terms and Conditions of Use » or « GTCU »). You also undertake to read the personal data and cookies charter available on this Website. Please note that if you visit other TotalEnergies Company websites, different general terms and conditions of use and policies related to personal data protection, or any other document relating to the protection of personal data, apply to these websites. It is recommended that you carefully read their legal notices.

The companies within the TotalEnergies Company have their own legal existence and independent legal status. The company publishing this Website (hereinafter “Website Publisher”) belongs to the TotalEnergies Company. “TotalEnergies”, “TotalEnergies Company” and “Company” generally refers to TotalEnergies SE and/or its subsidiaries and affiliates; a subsidiary is a company in which TotalEnergies SE directly or indirectly holds a majority of the voting rights. Likewise, the words “we”, “us” and “our” are used to refer to the Website Publisher or any company of the TotalEnergies Company in general or to those who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies. It cannot be inferred from these expressions that TotalEnergies SE or any of its subsidiaries or affiliates are involved in the business and management of any other company of TotalEnergies Company.

1.    Identity

1.1. Website Publisher
TotalEnergies Charging Services, with the capital of 4 050 000.00€, whose head office is located at 24 Cours Michelet, 92800 PUTEAUX and registered in the Trade and Companies Register of RCS Nanterre under number 844192443.

VAT number: FR73 844192443
Email address: [email protected] 
Phone number: 00 33 (0) 1 87 88 00 10
Publication Director: Marketing and Communication department

1.2. Website Hosting Company
Acquia Cloud Site Factory / Franckfurt, Germany, whose head office is located at Acquia Inc, 53 State Street, Boston, MA 02109, USA Dun and Bradstreet (D&B):   015922699. Phone number: +1 617-588-9600


2. Definitions

Terms and expressions identified by capitalization in the GTCU have the following meanings, whether used in the singular or plural:
"User": refers to any person who browses the Website.

3. Use and Undertakings of the User

Each User of the Website certifies to comply with the GTCU and laws in force, in particular:

  • have the necessary skills and means to access and use the Website;
  • have verified that the computer configuration used does not contain any viruses and is in perfect working order.

4. Intellectual property  

4.1. Principle
All information or documents (texts, animated or static images, sounds, photographs, know-how, quoted products) displayed on the Website as well as all elements created for the Website and its general structure, are either the property of the Website Publisher or the TotalEnergies Company, or are subject to use, reproduction and representation rights that have been granted to such. These information, documents and items are subject to laws protecting copyright insofar as they have been made available to the public on this Website. No license or any right other than to view the Website has been granted to any person with respect to intellectual property rights. Reproduction of Website documents is authorized solely as information for personal and private usage. Any reproduction and any use of copies made for other purposes is expressly prohibited and subject to the prior and express authorization of the Website Publisher. In all cases, the authorized reproduction of information displayed on the Website must quote the appropriate source and ownership.

4.2. Distinguishing Marks
Unless otherwise stated, company names, logos, products and brands quoted on the Website are the property of the Website Publisher or the TotalEnergies Company, or are subject to use, reproduction or representation rights that have been granted for their benefit. They may not be used without the prior written consent of the Website Publisher.

4.3. Databases
Any databases made available to you are the property of the Website Publisher, which has the status of database producer. You are prohibited from extracting or reusing any qualitatively or quantitatively substantial part of the databases, including for private purposes.

4.4. Photos – Videos
Credits Source: Adobe Stock (Friends Stock; kasto; Viktoriia; navee; Monkey Business; Kadmy;EdNurg; Freedomz; Me Studio; Teksomolika; Worawut; Kuprevich; Richard Johnson; Oleksandr ; electriceye ; mrmohock ; Gorodenkoff ; mbruxelle ; Gajus)

5. Hyperlinks

5.1. Activation of links
The Website Publisher formally declines any liability for the content of the websites to which it provides links. Please consult the general conditions of use and the personal data and cookies policy, or any other document relating to the protection of personal data, of these websites in order to understand their practices. The decision to activate the links is made solely by the Users. The Website Publisher may modify or delete a link on the Website at any time.

5.2. Link authorization
If you wish to create a hypertext link to this Website, you must obtain the prior written consent of the Website Publisher by using the contact details mentioned at the end of the GTCU.

6. Formal Notice

6.1. Liability
Information and recommendations available on this Website (hereinafter "Information") are provided in good faith. They are supposed to be correct at the time they are published on the Website. However, the Website Publisher neither represents nor guarantees the completeness and accuracy of the Information. You fully assume the risks associated with the credit you give them. The Information are provided to you on the condition that you or any other person who receives them can determine its interest for a specific purpose before using them. In no event shall the Website Publisher be liable for any damages that may result from the reliance on or use of the Information. The Information should not be considered as recommendations for the use of information, products, procedures, equipment or formulations that would be in contradiction with any intellectual property right. The Website Publisher declines any liability, express or implied, if the use of the Information contravenes an intellectual property right.

The Website Publisher, and any TotalEnergies Company company, categorically rejects any interpretation which may assimilate the content of its websites with offers to purchase or incentives to acquire shares or other negotiable securities, listed or unlisted, from the Website Publisher or any other Totalnergies Company company. No warranty, express or implied, is given regarding the commercial nature of the Information provided, nor as to their suitability for a particular purpose, nor as to the products referred to in such Information. Under no circumstances the Website Publisher undertakes to update or correct the Information that will be published on the Internet or on its web servers. The Website Publisher reserves the right to modify or correct the content of its websites at any time without prior notice.

The Website Publisher does not guarantee, without this list being exhaustive, that the Website operates without interruption and that the servers that provide access to it and/or third party sites for which hypertext links refer do not contain viruses.

6.2. Forward-Looking Statements
The documents presented on this Website may contain forward-looking statements about the Company (including objectives and trends) and forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding TotalEnergies financial condition, results of operations, business and strategy.

The forward-looking statements contained in these documents are based on economic data and assumptions made within a given economic, competitive and regulatory environment. They may prove to be inaccurate in the future and depend on risk factors that could cause actual results to differ materially from those contemplated, such as, but not limited to, changes in exchange rates, the price of petroleum products, the ability to achieve cost reductions or efficiency gains without undue disruption to operations, environmental regulatory considerations and general economic and financial conditions. Similarly, some financial information is based on estimates, particularly when assessing the recoverable amount of assets and the amounts of any impairment losses.

Neither TotalEnergies nor any of its subsidiaries assumes any obligation to update or revise, in particular as a result of new information and/or future events, any or all of the statements, forward-looking statements, trends or objectives contained in these documents. Additional information concerning factors, risks and uncertainties that could affect the Company's financial results or business are also available in the most up-to-date versions of the Document de référence / Document d'enregistrement universel filed in France with the Autorité des marchés financiers and the annual report on Form 20-F filed with the United States Securities and Exchange Commission ("SEC").

7. Updates of the Website GTCU and applicable law

The Website Publisher may update the GTCU of the Website at any time. Users are invited to regularly refer to the latest current GTCU available on the Website.

If one or more provisions of the GTCU are found not to be applicable or prohibited by public policy regulations, the other provisions of the unaffected GTCU shall remain applicable to Users to the extent permitted by such regulations.  

The GTCU are subject to French law and fall within the jurisdiction of the competent French courts.

8. Contact Details

For any question related to the GTCU of the Website, you can contact us at the following email address [email protected] or at the following postal address, 

TotalEnergies Charging Services
Communication and Marketing department
24 cours Michelet, 92800 PUTEAUX